Philadelphia Business Journal Columns

Philadelphia Business JournalEric Herrenkohl has been a guest columnist for the Philadelphia Business Journal since January, 2012. Archives of articles that have been published are listed below. Eric's latest columns are available as premium content on the Philadelphia Business Journal website which can be accessed by purchasing a subscription.

The Lesson Learned from the Scallop and the Grain of Sand

Originally published on January 30, 2014 in the Philadelphia Business Journal.

I recently sat at a sushi bar eating lunch when I noticed a man who was apparently the owner and chief chef carefully inspecting the scallops that were to be sliced up and served that evening.… Continue Reading >

Please Give Me a 10: How Good Measurements Hurt Customer Satisfaction

Originally published on December 23, 2013 in the Philadelphia Business Journal.

Managers know that systems for measuring performance are foundational for leading teams that perform well. However, the existence of a rigorous system for measuring performance does not guarantee that performance will improve.… Continue Reading >

Leave Your Parents at Home! Advice for Young Job Seekers

Originally published on October 4, 2013 in the Philadelphia Business Journal.

On a recent weekend, I spent about an hour on the phone coaching a young family friend in preparation for a phone interview. For months, he has been holding down a job that he does not like and trying to find the time to interview for other roles.… Continue Reading >

When ‘Good’ Job Candidates Don’t Pan Out

Originally published on July 19, 2013 in the Philadelphia Business Journal. 

It is difficult but critical to say “no” to candidates who do possess some basic qualifications but lack key talents.

A while back, I was in the middle of an executive search for a food and beverage manufacturer.… Continue Reading >

Winning Hearts and Minds at Work: The Best Ways for Success

Originally published  on June 7, 2013 in the Philadelphia Business Journal.

Fifteen employees sit around a conference table, fearful of why they have been invited for lunch with the new plant manager. For many of them, it is the first time they have ever been on “executive row.” There is a combination of nervous laughter and cautious silence around the room.… Continue Reading >

Half the Battle is Letting Your Rock Stars Know You Care

Originally published on March 29, 2013 in the Philadelphia Business Journal.

One day a client called me and said, “Eric, I am hiring you to help me pass the Thanksgiving test with my employees.” Like any good consultant, I said, “David, terrific, I accept.… Continue Reading >

He was the Guy Wearing Shorts and Riding a Motorcycle

Originally published on February 1, 2013 in the Philadelphia Business Journal.

I once helped a young friend of mine get an interview with the CEO of one of my clients. The CEO ran a chain of franchise running shoe stores. The young man worked for a large manufacturer of products in the fitness industry — so it seemed like a good fit.… Continue Reading >

Recruiting World-Class Managers

Originally published on January 11, 2013 in the Philadelphia Business Journal.

My firm recently worked with a consumer packaged goods client to recruit and hire a world-class factory manager for a manufacturing facility in New England. This person is on his way to making dramatic improvements in this operation.… Continue Reading >

Keep Your Couch Full: Interview All the Time

Originally published on November 2, 2012 in the Philadelphia  Business Journal.

Chris Burkhard is a friend and colleague of mine and is president of CBI Group in Delaware, a full-service recruiting firm. Chris tells a great story about the importance of interviewing all the time if you are serious about consistently hiring A-players.… Continue Reading >

How to Avoid the Alligators

Originally published on September 28, 2012 in the Philadelphia Business Journal.

I conduct reference checks early and often as I lead an executive search. Here’s why.

Years ago I was conducting an executive search for a leadership role in manufacturing. The ideal candidate was someone who was running a very large facility, had strong personal leadership skills, and had the continuous improvement experience that is important in manufacturing.… Continue Reading >