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Human Resources

Domino’s Pizza and Building a Team of A-Players

Last January, the New York Times ran a great article about building a business by creating a team of A-players (For a Franchise, Success is in the Hiring; January 6, 2008). The article introduces Dave Melton, who owns 5 Domino’s Pizza stores in NYC with total sales of $5 million, has 100 employees – and experiences essentially zero turnover.… Continue Reading >

Investing in Relationships

In 1993, mountain climber Greg Mortenson got lost after a failed attempt to summit K2 in the Himalayan mountains. He wandered into a remote village in Pakistan where the locals cared for him. As he recovered, he found that the 82 children of Korphe had no school building and a teacher only 3 days a week.… Continue Reading >